Frequently Asked Questions (FAQ)

Have questions about ToolMate? We've gathered the most common questions from our users to provide clear and concise answers.


General Questions

Q: What exactly is ToolMate?

A: ToolMate is a suite of free online utilities designed for developers, writers, students, and anyone looking to boost their productivity. We provide fast, intuitive, and privacy-focused tools without the clutter of unnecessary features, allowing you to focus on your tasks.

Q: Is ToolMate completely free to use? Are there any hidden costs?

A: Yes, all tools on ToolMate are 100% free. There are no sign-ups, subscriptions, or hidden fees. To support operational costs, we may display minimal, non-intrusive ads (such as Google AdSense) in the future, but our core utilities will always remain free for everyone.

Q: Do I need to create an account to use the tools?

A: No. We believe in immediate access. All of our tools are available for instant use without requiring an account. We respect your time and privacy.


Privacy & Security

Q: Is my data safe? Are my files or text saved on your servers?

A: Your data is private and secure. Our guiding principle is "Privacy First." Most processing (for example, counting text length or checking grammar) happens directly within your browser (client-side). Your files and text are not sent to or stored on our servers.

Q: How can the tools function without sending data to a server?

A: We use modern web technologies (JavaScript, Web APIs) so that complex operations can run locally in your browser. This client-side approach keeps your data under your control and reduces the risk of external exposure.


Tool-Specific Questions

Q: [Text Length] How accurate is the Word Count for complex text?

A: Our Text Length tool uses advanced client-side JavaScript to accurately split and count words based on whitespace, even handling complex punctuation and line breaks correctly. It provides real-time counts for words, lines, and characters (with and without spaces).

Q: [Reading Time] What reading speed (WPM) does the calculator use?

A: The Reading Time Estimator uses the industry-standard average adult reading speed of **200 Words Per Minute (WPM)**. The calculation is based purely on the word count of the text you input and is presented in minutes and seconds.

Q: [Grammar] What languages does the grammar checker support?

A: Currently our grammar checker is primarily optimized for English. We plan to expand language support over time.

Q: [Markdown] How do I save my content from the Markdown editor?

A: The editor does not auto-save to a file. After editing, use the 'Copy HTML' or 'Copy Text' button to copy content to your clipboard, then paste it into your document or application of choice.

Q: [Lorem] How does the Lorem Ipsum generator work?

A: Choose how many paragraphs, sentences, or words you need, then click "Generate." The tool instantly produces placeholder text suitable for mockups, layouts, or testing.


Support & Feedback

Q: I found a bug or have an idea for a new tool. How can I get in touch?

A: Your feedback is valuable! Please send suggestions, bug reports, or ideas via our Contact Page or by the email listed on that page. We review all feedback and appreciate your help in improving ToolMate.