Privacy Policy

Introduction

Welcome to ToolMate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services at toolmate.us.

Information We Collect

Information You Provide

• Contact Information: When you contact us through our contact form, we collect your name, email address, subject, and message content.
• Voluntary Information: Any other information you choose to provide when communicating with us.

Information Automatically Collected

• Usage Analytics: We may collect anonymous usage statistics to improve our services.
• Technical Information: Browser type, device information, and IP address for security and performance purposes.
• Cookies: Small data files stored on your device to enhance user experience (see our Cookie Policy for details).

How We Use Your Information

We use the information we collect for the following purposes:

• Customer Support: To respond to your inquiries and provide assistance.
• Service Improvement: To analyze usage patterns and improve our tools and website.
• Communication: To send you responses to your questions and updates about our services.
• Security: To protect against fraud, abuse, and security threats.
• Legal Compliance: To comply with applicable laws and regulations.

Data Processing and Storage

Client-Side Processing

Our tools (Markdown converter, Grammar checker, Lorem Ipsum generator, and PDF merger) process your data entirely within your browser. This means:

• Your files and text content never leave your device
• We cannot access or store the content you process through our tools
• All processing happens locally on your computer

Data Retention

Contact form submissions are retained for up to 2 years for customer service purposes. You may request deletion of your contact information at any time by emailing us at send mail.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following limited circumstances:

• Legal Requirements: When required by law, regulation, or legal process.
• Safety and Security: To protect our rights, property, or safety, or that of our users or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice).

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal requirements).
• Portability: Request a copy of your data in a machine-readable format.
• Objection: Object to certain uses of your personal information.

To exercise any of these rights, please contact us at send mail.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at send mail.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: